Effective Date: December 19,2024

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At Exodus, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our services, including SMS communication. By using our services, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

When you opt in to receive SMS messages from Exodus, we collect the following information:

• Personal Information: When you provide us with your phone number, we may store this information in order to send you SMS messages and to comply with any applicable regulations.

• SMS Interaction Data: We may collect and store data related to your SMS activity, including whether you opt in, opt out, or interact with any messages (e.g., by replying with "HELP" or "STOP").

• Usage Data: Information about how you interact with our messages and website (e.g., page views, clicks) may also be collected to improve our services.

2. How We Use Your Information

We use your personal information and data for the following purposes:

• Sending SMS Messages: To provide the services you have requested, including sending appointment reminders, order updates, and account notifications.

• Customer Support: To respond to your requests for help or information via SMS or other communication channels.

• Service Improvement: To analyze how our SMS messages are being received and improve the quality and relevance of our communications.

• Compliance: To comply with applicable laws and regulations regarding SMS messaging and data protection.

3. Message Frequency

The frequency of messages you receive from Exodus may vary depending on the services you have signed up for. You can expect to receive [insert frequency, e.g., "4 messages per month" or "occasional messages related to your account or services"]. You can opt out at any time by texting "STOP".

4. Data Retention

We will retain your information only as long as necessary for the purposes outlined in this Privacy Policy, including to comply with legal obligations and resolve disputes. If you opt out of receiving SMS messages, we will retain your phone number for compliance purposes, but we will no longer send you marketing or informational SMS messages.

5. How We Protect Your Data

We implement reasonable technical and organizational measures to protect the information you provide to us. However, please note that no method of transmission over the Internet or via electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our SMS services (such as SMS gateway providers). These providers are obligated to protect your data and use it solely for the purpose of assisting Exodus.

• Legal Requirements: We may disclose your information if required to do so by law, or in response to a legal request or to protect our rights, property, and safety.

7. Your Choices

You have several choices regarding your personal information:

• Opt-Out: You can opt out of receiving SMS messages at any time by replying with "STOP" to any message you receive. After opting out, we will cease sending you marketing or informational messages.

• Help: If you need assistance with your SMS messages, you can reply with "HELP" to receive support details, or visit our website at www.exodus-re.com.

• Update Your Information: If you wish to update your phone number or any other personal information, you can contact us directly at [support@exodus-re.com].

8. Links to Other Websites

Our SMS messages or website may contain links to third-party websites or services. This Privacy Policy only applies to Exodus and does not cover the practices of third-party websites. We encourage you to read the privacy policies of those third parties before submitting any personal information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated "Effective Date" at the top of the page. We recommend that you periodically review this policy to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Exodus
Email: [support@exodus-re.com]
Website: www.exodus-re.com

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Exodus SMS Terms & Conditions

Effective Date: December 20,2024

These Terms and Conditions ("Terms") govern your use of the SMS services provided by Exodus ("we," "us," or "our"). By subscribing to our SMS messages, you agree to these Terms. If you do not agree with these Terms, do not use our SMS services.

1. Acceptance of Terms

By opting in to receive SMS messages from Exodus, you acknowledge and agree to these Terms and Conditions. You also agree to our Privacy Policy, which describes how we collect and use your personal information.

2. Services Provided

Exodus provides SMS-based services including but not limited to:

• Appointment reminders

• Order updates

• Account notifications

• Promotional messages (if applicable)

The types of messages you will receive may vary depending on the services you subscribe to.

3. Message Frequency

The frequency of SMS messages you receive from Exodus may vary depending on the service you have opted into. You may receive [insert frequency, e.g., "4 messages per month" or "occasional updates"]. Message frequency may change over time depending on the nature of the services you subscribe to.

4. Fees and Charges

Message and data rates may apply. Standard carrier fees for text messages and data charges may be imposed by your mobile provider. You are responsible for any fees associated with receiving SMS messages from Exodus, and we are not responsible for any such charges.

5. How to Opt-In

To begin receiving SMS messages from Exodus, you must opt in by providing your phone number through our sign-up process. By doing so, you give us permission to send you text messages related to the services you’ve requested.

6. How to Opt-Out

You may opt out of receiving SMS messages from Exodus at any time by replying with the word “STOP” to any message you receive. After you opt out, we will stop sending you further messages related to the service. You can also opt out by contacting us at [support@exodus-re.com].

Once you opt out, you will no longer receive SMS notifications unless you opt back in by re-subscribing.

7. How to Get Help

If you need assistance with any SMS-related questions, reply with “HELP” to any message you receive. Alternatively, you can contact our support team at:

• Email: [support@exodus-re.com]

• Phone: 732-737-9013

• Website: www.exodus-re.com

8. Privacy and Data Collection

By subscribing to our SMS services, you consent to the collection of your phone number and any other necessary information for providing SMS-based services. For more details on how we handle your information, please review our [Privacy Policy].

9. Restrictions

You agree not to:

• Use our SMS services for any unlawful purpose or in violation of any local, state, or national law.

• Send unsolicited or spam messages.

• Interfere with or disrupt the operation of our SMS services.

• Attempt to gain unauthorized access to any systems or networks related to our SMS services.

10. Disclaimers

We are not responsible for:

• Delays, failures, or errors in the transmission of SMS messages due to issues with your mobile service provider or other technical issues.

• Any damages or costs arising from third-party claims related to the use of our SMS service.

• Any losses or damages that occur due to your failure to follow these Terms and Conditions.

11. Limitation of Liability

To the fullest extent permitted by law, Exodus will not be liable for any indirect, special, incidental, or consequential damages, including but not limited to loss of profits, loss of data, or other losses arising out of or in connection with your use of our SMS services.

12. Modifications to Terms

We reserve the right to modify or update these Terms at any time. We will notify you of any significant changes by posting an updated version on our website or by sending you an SMS message. Continued use of our SMS services after such changes constitutes your acceptance of the updated Terms.

13. Termination

We may suspend or terminate your access to our SMS services at any time, without notice, for any reason, including but not limited to violation of these Terms.

14. Governing Law

These Terms and any disputes arising out of or related to them will be governed by the laws of the state of [Your State/Country], without regard to its conflict of law principles.

15. Contact Us

If you have any questions about these Terms or need assistance, please contact us at:

Exodus
Email: [support@exodus-re.com]
Phone: 732-737-9013
Website: www.exodus-re.com

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